Alexandria, VA adopts FirstNet system to facilitate remote 911 capabilities during COVID-19

City of Alexandria, VA Utilizes FirstNet for 911 Remote Call Taking During Pandemic | First Responder Network Authority

The Emergency Communications Center in Alexandria, Virginia, used FirstNet to seamlessly continue operations during the COVID-19 pandemic. With FirstNet, telecommunicators were able to work remotely and stay safe.

Alexandria 911 center employees work from home during pandemic | WJLA

911 is our lifeline in a time of emergency. Renee Gordon is the director of Alexandria’s Department of Emergency Communications. She told us, “our mission is to help people and we will do whatever we have to to be creative and innovative. ” Daniel Guttormson is part of that innovation. He now answers those emergency calls for the city of Alexandria from home, not from a 911 call center. ALSO READ: Bowser issues order for D. C. making masks mandatory when leaving the house.