Bury Metropolitan Borough Council, GB manages volunteer efforts using COVID-19 Triage App

Bury Metropolitan Borough Council, GB COVID-19 Triage App

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The council partnered with ANS on an app that manages requests for service during the COVID-19 outbreak. At-risk residents reach out to the council's customer service team. Representatives use the Triage App to prioritize deliveries and services through local hubs. Hub managers assign tasks to local volunteers on the app. Council personnel and ANS built the app on the Microsoft Power BI platform for enhanced analysis of resident needs.

Health & Human Services Mobile App Volunteerism Outbreak / COVID

Bury Metropolitan Borough Council, GB

Metropolitan council in England

United Kingdom

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