Campbell River, BC includes City Scorecard evaluation of public departments in annual reports
Campbell River, BC City Scorecard Evaluation Public
The City Scorecard highlights yearly metrics in 18 areas of public life. Categories covered in the 2019 annual plan included the percentage of sewer lines flushed and total helpdesk requests. The results of community surveys inform performance metrics for 20 city departments. For example, the city manager's office was rated on service quality, value for taxes, and customer service over three years.
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