Charleroi, WHT utilizes the “Relais-Signes” system to accommodate deaf people using city services

Charleroi, WHT “Relais-Signes” system deaf accessibility

In Progress

The City of Charleroi utilizes the “Relais-Signes” system to improve accessibility by accommodating deaf people using city services. The Relais-Signes system offers remote interpretation service for telephone calls or short interviews between a deaf person and a hearing person. The city's website now includes a link which connects deaf users with a sign language interpreter in order to directly translate any conversations with city staff.

Citizen Services Website Accessibility Diversity & Inclusion

Charleroi, WHT

Municipality in Hainaut

Belgium

Newsworthy

Un nouveau dispositif pour mieux accueillir les… | Ville de Charleroi

Dans le cadre de son Label Handicity, Charleroi ville inclusive met en place le dispositif « Relais-Signes », destiné à mieux accueillir les personnes…

More from Charleroi

Charleroi, WHT created a commerce website to promote shopping and support new business developments

Charleroi, WHT organized a Digital Inclusion Fair offering basic computer training with experts

Related Projects

Newcastle upon Tyne City Council, GB launches unified public Wi-Fi network

Kortrijk (Courtrai), VWV implements Virtual Assistant platform to enhance citizen access

🚫 To join the discussion, sign up. It's free!

← View all projects by Charleroi