Heinola, FI collaborates with Lahti and Porvoo on case management automation pilot

Heinola, FI Lahti Porvoo Case Management Automation Pilot

The three councils received a digitization grant from the Finnish Ministry of Finance for the pilot. Each council implemented Innofactor's Dynasty 10 software throughout its case management processes. This software can be used to automate basic tasks that free staff time for more complex projects. Dynasty 10 required minimal upload time with a mobile app and user-friendly interface. The pilot runs from January 2021 through October 2022.

HF

Heinola, FI

Municipality in Finland

Finland

Governments Involved

LF

Lahti, FI

Finland

PF

Porvoo, FI

Finland