Hobsons Bay, VIC introduces Recycling 2.0 App to help residents navigate new recycling processes

Hobsons Bay, VIC Recycling 2.0 App New Processes

Complete

The Recycling 2.0 App teaches residents what items go into four collection bins with an interactive tool. Each user accesses a four-week collection schedule based on their address. Council personnel encourages app users to submit feedback about collection services through the app. Hobson Bay and Code for Australia will expand the app's interactive features as the Recycling 2.0 program evolves.

Project Succeeded

Hobsons Bay was Highly Commended for the Customer Experience Achievement of the Year at the 2021 MAV Technology National Awards for Excellence.

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