Louisville, KY adopts KloudGin platform as part of its water asset and service management overhaul

Louisville, KY KloudGin Platform Asset Service Management

Complete

The city-owned Louisville Water Company chose KloudGin to replace a 30-year manual management process. Treatment facilities first used the AI-enabled platform and mobile app to address service requests in outlying areas. The utility scaled KloudGin for use across Louisville with particular success in tracing potential leaks via mobile mapping. This platform automates timekeeping, work assignments, and service updates based on field use of the KloudGin app.

Facilities & Infrastructure Asset Management Artificial Intelligence (AI)Mobile App Water Utilities

Louisville, KY

Municipality in Kentucky

United States

Vendors

KloudGin

KloudGin is the only combined one-cloud industry-focused field service and asset management solution that automates work management processes, enables customer self-service, increases worker productivity, unlocking new revenue streams.

Newsworthy

Louisville benefits from utility's digital transformation programme - Smart Cities World

Louisville Water embarked on a multi-phased transformation project to streamline operations and boost efficiencies using KloudGin’s combined field service and asset management solution.

New field service and asset management solutions help Louisville Water Company streamline operations. - KloudGin

Cloud-Native Platform Offers Single Face of Work for all Field and Asset Management Functions for 160-Year-Old Utility Company

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