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Modesto, CA to launch AI-powered chatbot

In Progress

The city is moving forward with its first chatbot, which will make it easier for residents to get answers to their questions and to request services in 71 languages. Per GovTech.com, officials have approved a three-year contract with South Carolina-based Citibot. Modesto expects to go live with its chatbot, as well as redesigns to its website and GoModesto app, between March and June 2024.

MC

Modesto, CA

Municipality in California

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United States

Governments Involved

MC

Modesto, CA

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United States

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