Adelaide, SA experiments with Voting Eligibility Checker Tool for improved enrollment experiences
Adelaide, SA Voting Eligibility Checker Tool Enrollment
Complete
The city's Election Project staff identified confusion over voting eligibility scenarios in past elections. The online tool turned user information into personalized recommendations for the next steps in the electoral enrollment process. Adelaide trained the tool to guide residents through 32 distinct eligibility circumstances. User feedback during the November 2022 municipal elections informs further development of the platform.
Project Succeeded
City officials reported 500 platform users with a 14.6% enrollment increase compared to the previous local government election.
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