Canterbury Bankstown, NSW fosters continuous improvement with Business Improvement Champions pilot

Canterbury Bankstown, NSW Business Improvement Champions

Complete

Ten City Assets employees interested in business improvement were selected by their managers for the six-month pilot. BIC participants learned about Lean Six Sigma principles during training sessions. The program included one-on-one coaching by business professionals on how to translate these lessons into the workplace. Final projects related to City Assets functions showed employee progress in the program and seeded a culture of business improvement.

Project Succeeded

Canterbury Bankstown was a finalist for the Innovation Leadership Award at the 2021 NSW Local Government Excellence Awards.

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