1st Alexa skill powered by open data

Johns Creek, GA utilizes Alexa to drive transparency

Complete

Johns Creek built the world's first Alexa skill powered by municipal open data. The skill helps answer over 200 different frequently asked questions (zoning, police activity, traffic conditions, job openings, etc.) using the city's open data portal, an FAQ database, and connections to the City calendar and job listings. This platform helps democratize data, and drives more efficient engagement with the community.

311 Engagement Platforms Citizen Services chat Transparency

Johns Creek, GA

Municipality in Georgia

United States

Governments Involved

Johns Creek, GA

United States

Products

Amazon Alexa

Alexa is Amazon’s cloud-based voice service available on tens of millions of devices from Amazon and third-party device manufacturers.

Vendors

Esri

Esri's GIS mapping software is the most powerful mapping and spatial data analytics technology available. Unlock the full potential of your data and improve operational & business results with our location platform.

Amazon

Amazon is an international e-commerce website for consumers, sellers, and content creators.

Links

Amazon.com: City of Johns Creek: Alexa Skills

DataHub - Johns Creek Open Data Portal

DataHub - the official, open data portal for the City of Johns Creek, GA.

Newsworthy

More Cities Turn to Alexa to Field Resident Questions

Johns Creek, Ga., and Raleigh, N.C., are using the Alexa Skill platform as a way to make open data information available.

7 State or Local Governments Using Amazon Alexa

Uses range from giving advice on driver’s license exams to traffic updates, as the list of municipal government skill sets available on the platform continues to expand.

Project Succeeded

The Alexa skill has enabled citizens to access open data with just their voice. Ask a question and get an answer. Users still have 24/7 access to open data through the City's DataHub so that they can investigate deeper after getting a basic answer to their question from the skill.

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