1st Alexa skill powered by open data
Johns Creek, GA utilizes Alexa to drive transparency
Johns Creek built the world's first Alexa skill powered by municipal open data. The skill helps answer over 200 different frequently asked questions (zoning, police activity, traffic conditions, job openings, etc.) using the city's open data portal, an FAQ database, and connections to the City calendar and job listings. This platform helps democratize data, and drives more efficient engagement with the community.
Governments Involved
Vendors
Esri
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Amazon
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Newsworthy
More Cities Turn to Alexa to Field Resident Questions
Johns Creek, Ga., and Raleigh, N.C., are using the Alexa Skill platform as a way to make open data information available.
7 State or Local Governments Using Amazon Alexa
Uses range from giving advice on driver’s license exams to traffic updates, as the list of municipal government skill sets available on the platform continues to expand.
Project Succeeded
The Alexa skill has enabled citizens to access open data with just their voice. Ask a question and get an answer. Users still have 24/7 access to open data through the City's DataHub so that they can investigate deeper after getting a basic answer to their question from the skill.
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