Union, NJ partnered with GovPilot to digitize its Certificate of Continued Occupancy (CCO) system
Union, NJ digitized its CCO system with GovPilot
Complete
The Township of Union partnered with GovPilot to digitize its Certificate of Continued Occupancy (CCO) housings inspection workflow. The cloud-based CCO inspection module provides many advantages over the previous paper-based tracking system. Union Township housing inspectors can now remotely enter violations, receive automated alerts, and send status updates using the mobile app.
Project Succeeded
Union Township inspectors reduced time spent communicating with requestors and other departments from 25% of their day to just 5% using the GovPilot module. The digital system effectively eliminated status inquiry phone calls and walk-ins with automated updates and online payment processing.
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