Vaughan, ON simplifies park patron access to city services with SmartParks pilot

Vaughan, ON SmartParks Simplifies Patron Access Services

In Progress

QR codes are installed at five parks during the pilot. Officials focused on restroom entrances and park gates as code locations due to frequent usage. Visitors scan the codes to reserve soccer fields, baseball diamonds, and picnic areas. The SmartParks system accepts user reports of graffiti, littering, and hornet nests. The Parks Operations team also responds to requests for field and facility maintenance. This pilot complements the Play Vaughan Local initiative for increased park usage.

Citizen Services Parks and Recreation Digital Services Pilot / POC

Vaughan, ON

City in Ontario

Canada

Links

SmartParks

Newsworthy

Making Vaughan’s parks ‘smarter’!

Coming soon to a park near you – SmartParks, an exciting new pilot project that allows parks visitors to access amenity and facility bookings, report a problem such as litter, and make a service request with the scan of a QR code on their smartphone!

Making Vaughan's parks 'smarter'! - SmartParks pilot project uses QR codes to access City services easily

Coming soon to a park near you - SmartParks, an exciting new pilot project that allows parks visitors to access amenity and facility bookings, report a problem such as litter, and make a service reque. . .

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