Wigan Metropolitan Borough Council, GB "TechMates" digital mentor service for vulnerable residents
Wigan Metropolitan Borough Council, GB digital mentoring
In Progress
Wigan Metropolitan Borough Council created the "TechMates" digital mentor service to help vulnerable residents remain connected during the COVID-19 pandemic. The TechMates service targets isolated residents lacking the necessary digital skills to utilise technology and access support services. Volunteers and staff from TechMates provide one-to-one basic digital support over the phone to help these residents browse the internet, communicate with friends and family, and access online services.
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