Baltimore, MD modernizes public services with new Digital and City Performance teams

Baltimore, MD Modernize Digital City Performance Teams

Complete

Baltimore used $3.2 million in federal ARPA funding on two programs that ingrain innovation into city operations. Technology specialists on the Baltimore Digital team develop user-friendly digital tools accessible to all city residents. The City Performance team improves data collection through existing mechanisms like CitiStat and the Mayor's Action Plan. This team also co-designs metrics-based performance plans with each city department for improved performance evaluation.

Transparency Data Benchmarking / Performance Management Digital Services

Baltimore, MD

Municipality in Maryland

United States

Newsworthy

Mayor Scott Announces ARPA Investment in Digital Services and Data-Driven Agency Performance | Mayor Brandon M. Scott

Mayor Brandon Scott announced $3.2 million of the American Rescue Plan Act (ARPA) allocated from the Mayor's Office of Recovery Programs (MORP) towards modernizing City government and improving City service performance and equity.

Baltimore forms digital services and performance data teams - Cities Today

Baltimore Mayor Brandon Scott announced that US$3.2 million in American Rescue Plan Act (ARPA) funding is being allocated to launch two new teams to enhance digital services and better use data to drive performance improvements.

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