Canterbury Bankstown, NSW fosters continuous improvement with Business Improvement Champions pilot
Canterbury Bankstown, NSW Business Improvement Champions
Complete
Ten City Assets employees interested in business improvement were selected by their managers for the six-month pilot. BIC participants learned about Lean Six Sigma principles during training sessions. The program included one-on-one coaching by business professionals on how to translate these lessons into the workplace. Final projects related to City Assets functions showed employee progress in the program and seeded a culture of business improvement.
Asset ManagementTraining & DevelopmentPerformance Incentives / Staff EngagementPilot / POCProject Management
Project Succeeded
Canterbury Bankstown was a finalist for the Innovation Leadership Award at the 2021 NSW Local Government Excellence Awards.
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