North Charleston, SC developed Citibot an interactive mobile system to help residents

North Charleston, SC's Citibot helps residents

Complete

Citibot is an interactive text messaging and customer service software system. It can help report a problem, search a website, send notifications, and analyze data. To start a conversation with Citibot, North Charleston residents can text ‘hello’ to 843.806.0204

Citizen Services Mobile Data chat Mobile App CivStart Disruptors

North Charleston, SC

Municipality in South Carolina

United States

Vendors

Citibot

Citibot is the tool for citizens and their governments to use for communication and civic change.

Links

Citibot – City of North Charleston, SC

Newsworthy

North Charleston launches Citibot, America’s 1st text messaging system for civic engagement – City of North Charleston, SC

What cities need to know about chatbots & data security

Short for City Hall Internet Personality, it’s a website-based chatbot answering questions about the local procurement process. And if you see a pothole or a broken street light in North Charleston…

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