Osnabrück, NI created a digital help service that connects senior citizens with university students

Osnabrück, NI digital help service seniors and students

In Progress

The city of Osnabrück's Seniors and Care Support Point Lower Saxony (SPN) created a digital service that connects senior citizens with students in the university group Help-Age. Through the service university students contact senior citizens via video chat to provide social support and answer questions about operating cell phones, laptops, and tablets. The students also help senior citizens register online for events, courses, bank visits, doctor appointments, etc.

Digital Services Senior Services Training & Development Digital Divide

Osnabrück, NI

Rural District in Lower Saxony

Germany

Newsworthy

Stadt Osnabrück: Stadt Osnabrück bringt Senior:innen und Studierende digital zusammen

Der Senioren- und Pflegestützpunkt Niedersachsen (SPN) der Stadt Osnabrück bietet gemeinsam mit der Hochschulgruppe Help-Age einen digitalen Besuchsdienst für Menschen 60+ an. Die Idee dahinter ist, dass Studierende per Videotelefonie in Kontakt zu Senior:innen kommen, ihnen Gesellschaft leisten, plaudern, aber auch Fragen zu Handy, Laptop und Tablet beantwor-ten. Auch Onlineanmeldungen zu Veranstaltungen und Kursen sowie zu Bank-, Arzt- oder Behördenterminen können die jüngeren und älteren Teilnehmenden gemeinsam angehen.

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