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San Mateo County, CA collaborates with cities on pilot that addresses mental health in 911 calls

San Mateo County, CA Cities Pilot 911 Mental Health

In Progress

Daly City, Redwood City, San Mateo, and South San Francisco are participants in the Community Wellness and Crisis Response Pilot Project. This two-year pilot pairs full-time mental health clinicians with local police officers on 911 calls. Officers assess each situation on the scene before clinicians develop personalized care plans for callers. County officials hope the pilot moves non-violent offenders from local jails into specialized care for psychological issues.

Pilot / POCPublic SafetyHealth & Human ServicesIntergovernmental Cooperation

San Mateo County, CA

County in California

United States

Governments Involved


Daly City, CA

United States


Redwood, CA

United States


San Mateo, CA

United States


South San Francisco, CA

United States



San Mateo County’s Community Wellness and Crisis Response Pilot Project Approved – NBC Bay Area

San Mateo County supervisors on Tuesday approved a two-year pilot program in which health professionals will assist police officers during 911 crisis calls.


Jan. 12, 2021: A New Partner for Police: Mental Health Professionals to Respond to 9-1-1 Calls for People in Crisis | County Manager’s Office

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