Tandridge District Council, GB switches to Salesforce data platform for improved resident services

Tandridge District Council, GB Salesforce Data Platform

Complete

The Salesforce-powered platform improves the effectiveness of responses to resident requests. Sales Cloud automatically creates or updates a resident profile based on each request. Council employees use automated step-by-step guides to fulfill inquiries in Service Cloud. Salesforce's platform integrates with other systems used by the council through APIs. Tandridge District Council adopted this platform to meet local service expectations while reducing software costs.

Data Citizen Engagement Engagement Platforms Communications Automation Cloud Computing

Tandridge District Council, GB

Non-metropolitan district in England

United Kingdom

Vendors

Salesforce.com, Inc.

Build more meaningful and lasting relationships and connect with your customers across sales, customer service, marketing, communities, apps, analytics, and more using our Customer Success Platform.

Newsworthy

District council goes digital with Salesforce - Salesforce UK

Tandridge District Council maximises resources and improves service delivery with mobile apps, automated processes, and citizen-centric approach

Tandridge Council goes full Force against siloed applications

The Council is using the Salesforce platform to redesign services for citizens and rethink how it runs as an organisation.

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