Virginia Beach, VA generates feedback on new mobile portal through resident testing
Virginia Beach, VA Resident Testing Feedback Mobile Portal
In Progress
The city asks residents to download the Android and iOS versions of the as-yet-unnamed app. Testers do not need specific technical skills to provide their feedback on the app's functionality. City IT staffers ask participants to use the in-app feedback tool to point out errors, helpful features, and potential additions. The final version of the app will combine digital services ranging from property lookups to bill payments.
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