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Garden Grove, CA collects evidence for 80 STR citations in 3 months

Citations lead to 160k in revenue

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Code enforcement staff in Garden Grove struggled with enforcing the city’s short term rental (STR) ordinance amid rising complaints. Within the first three months of using Host Compliance, city staff issued 80 citations, which resulted in $160,000 in fines. The City has been able to recover many of the costs associated with regulating the STR industry in Garden Grove, hire a full-time code enforcement officer, and complete four times the amount of work in significantly less time.

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Garden Grove, CA

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How a Popular Tourist Destination Collected Evidence for 80 Citations in 3 Months With Host Compliance | Granicus

Code enforcement staff at Garden Grove struggled with enforcing their short-term rental (STR) ordinance amid rising complaints. It was difficult to obtain enough evidence to cite an illegal STR. With Host Compliance, staff have all the evidence they need to bring illegal STRs into compliance or to cite them.

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