Maceió, AL unveils digital tools for enhanced resident interactions with traffic department

Maceió, AL Digital Traffic Tools Resident Interactions

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Commuters find answers to common transportation questions by chatting with the AgentSmttVirtual chatbot. The Municipal Superintendent of Transport and Traffic (SMTT) updated its NOI Citizen app to enable accident reporting and transit complaints. NOI Citizen also offers location-based alerts about traffic incidents and a ticket tracking system. SMTT developed a virtual wallet that improves the portability of licenses and registrations for taxi drivers.

Permitting & Licensing Road & Traffic Management Bots Public Safety Mobile App

Maceió, AL

Municipality in Alagoas

Brazil

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