Madison, WI is launching a Community Alternative Response Emergency Services (CARES) pilot program

Madison, WI Community Alternative Response Emergency Service

In Progress

The City of Madison is launching a Community Alternative Response Emergency Services (CARES) pilot program which allows 911 operators to choose to send a mental health crisis worker alongside a community paramedic from the fire department. The participating community paramedics will receive additional training from the National Alliance on Mental Illness. The CARES team will arrive at non-violent emergencies in a van branded with the program logo instead of an ambulance.

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