Santa Monica, CA partnered with ServiceNow to modernize its IT infrastructure

Santa Monica, CA modernize IT infrastructure

In Progress

The City of Santa Monica partnered with ServiceNow to modernize its IT infrastructure. The partnership developed the city of Santa Monica app which expanded the city's existing 311 service and tied it into city work processes. The partnership also launched a completely digitized, automated, electronic workflow process for the city's Department of Human Resources. The city continues to work with ServiceNow to create a consumer-like service experience for residents.

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