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Atlantic City, NJ partnered with GovPilot to more effectively manage vital records digitally

Atlantic City, NJ digital vital records management

Complete

Atlantic City's Vital Records Department partnered with GovPilot to replace its previous paper-based process and physical filing system with cloud-based government management software. By enabling digital application submissions and payment processing, the Vital Records Department is able to to operate more efficiently and productively. The new digital system allowed the department to effectively continue operations throughout the COVID-19 pandemic.

G

GovPilot

Governments Involved

AC

Atlantic City, NJ

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United States

Links

GovPilot Case Study

A case study of Atlantic City's use of GovPilot Vital Records software.

Project Succeeded

Atlantic City's Vital Records Department doubled the number of requests it processes each week and reduced the time it takes to process requests from 1-3 weeks to as little as 5 days. GovPilot's software prevents forms and applications from being submitted illegibly or incomplete. By enabling applicants to pay fee digitally the city is able to generate revenue instantly and ensure proper accounting.

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