New Orleans, LA launched "Jazz" an artificial intelligence-powered 311 chatbot to help residents
New Orleans, LA artificial intelligence-powered 311 chatbot
The City of New Orleans launched "Jazz" an artificial intelligence-powered 311 chatbot to deliver faster answers to a wider range of residents. The chatbot is reachable 24/7 via text and on the city website. City staff supplied Jazz’s knowledge base by connecting it to the 311 center’s customer relationship management platform and the bot's machine learning capabilities help the systems improve over time.
Products
Newsworthy
New Orleans Launches Its AI-Powered, Textable 311 Chatbot
The Big Easy isn’t the only city using chatbots to bridge equity gaps and provide more residents with the answers they seek on a 24/7 basis. Smarter chatbots are finding their places in public service.
New Orleans Launches Its AI-Powered, Textable 311 Chatbot - News Break
New Orleans has launched an artificial intelligence-powered 311 chatbot to deliver faster answers to a wider range of residents. Dubbed “Jazz,” the bot is reachable via text and at the city website. It is expected to provide 24/7 services to a city that, by Census Bureau counts, numbered 390,000 in July 2019.
More from New Orleans
Related Projects
🚫 To join the discussion, sign up. It's free!