Manorhaven, NY partnered with GovPilot to digitize its Freedom of Information Act (FOIA) requests

Manorhaven, NY digitized its FOIA requests with GovPilot

Complete

The Village of Manorhaven partnered with GovPilot to digitize its Freedom of Information Act (FOIA) request, processing, delivery, and filing processes. The digital system replaced the previous paper-based application which processed 700 FOIA request per year and involved a significant amount of foot traffic to municipal buildings.

Administration Citizen Services Records Management Systems (RMS)Transparency Regulatory Compliance GovPilot

GovPilot

Governments Involved

Manorhaven, NY

United States

Products

GovPilot

Digital Transformation for local governments. GovPilot is a cloud-based Management Platform developed exclusively for local government.

Vendors

GovPilot

Digital Transformation for local governments: E-Government management solutions that drive insight, productivity, and constituent engagement.

Links

Case Study: Manorhaven, NY - FOIA

A case study of Manorhaven's use of GovPilot Freedom of Information Act Request software.

Project Succeeded

Since the Village of Manorhaven digitized its FOIA request processes it has seen a 50% reduction in foot traffic to municipal buildings and paper-based requests. Manorhaven staff can track and report FOIA requests in minutes using the digital system compared to hours using the paper-based system. GovPilot's system allowed Manorhaven to continue to process FOIA requests during the COVID-19 lockdowns.

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